Groenrivier, Melkbos Function Venue, Zone 7, Kleinezouterivier, Melkbosstrand
45 Alisa, Atlantic Beach Golf Estate, Melkbosstrand
We absolutely LOVE to be in contact with our customers. By communicating via email enables us to be in a calm environment were we can focus on the customers needs and demands for their very special day. Email is definitely our number one communication medium, then we do have time to look at everything and make the right decision, as well as saving the necessary information needed.
On the other side of this is phone calls. We just don't like phone calls (ha ha ha) Because we run a hands on business, we are normally extremely busy when not in front of the computer. To be completely honest, we get many phone calls were customers want to know if we have 12 x vases of this or 100 x napkins of that available - if we are not in front of our computers, we cannot give an answer. This means, by the time we get back to the office we've probably forgotten who we need to call back. Most of the times we are busy with another brides set up etc.
We also do understand that WhatsApp is normally the easiest route, please WhatsApp us with your enquiries or visions and we will come back to you as soon as we can. Normally we are busy with set up on a Saturday morning, so it will be difficult to communicate then and am just focussed on our bride or person's BIG day.
But Saturday afternoons and Sundays are family time, so please do respect this time.